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Issue 1, effective 01/09/2026
These terms and conditions are important and should be read carefully. If you have any queries regarding these terms and conditions please email info@yabsta.com.
In the Conditions (as defined below) the following terms shall have the following meanings unless expressly stated otherwise:
1.1. “Advertisement” means any Listing, Text Entry, Banner, Link, Sponsor Link, Video Profile, Web Page and / or any other advertising or promotional content or service provided on Local IOM, as requested and / or selected by the Customer in the Application Form and submitted to Yabsta or its authorised agents for inclusion in or already included on Local IOM.
1.2. "Advertising Materials" means any artwork, contents, photographs, illustrations, names, domain names, trademarks, service marks, brand features or other intellectual property rights contained within the Advertisement.
1.3. “Application Form” means the completed form, in printed format, On-line or otherwise, used to request the placement of Advertisement(s) and / or used for selecting and submitting Advertisement(s) for placement on Local IOM, signed by the Customer (except where a Customer publishes a classified Advertisement directly on Local IOM) and returned to Yabsta.
1.4. “Banner” means an advertising space situated on a page of Local IOM which may contain text, graphics, illustrations, photographs and/or other advertising content.
1.5. “Basic Listing” means a Listing containing basic business information, including the name, address and telephone number of a business.
1.6. “Charges” means the sums, including VAT where applicable, payable by the Customer to Yabsta for the placement of an Advertisement on Local IOM and / or any additional costs associated with such placement.
1.7. “Classified Heading” means the section title under which Advertisements are grouped together on Local IOM based upon type of product or service.
1.8. “Closing Date” means the final date and/or time by which any Advertisement(s) or amendment, modification or addition to any Advertisement(s) will be accepted by Yabsta.
1.9. “Conditions” means these terms and conditions, the Application Form, Rate Card and any written amendment, variation or addition thereto.
1.10. “Contract” means the agreement made between the Customer and Yabsta for the placement and provision of an Advertisement(s) as governed by the Conditions.
1.11. “Customer” means the person(s), firm, company or any other entity so named in the Application Form.
1.12. “Customer Website” means the website of the Customer to which a Link is directed from within an Advertisement.
1.13. “Link” means a method by which a visitor to Local IOM may gain access to a Customer Website or other website or send an email to the Customer by means of, for example, hypertext, button or icon.
1.14. “Listing” means a business listing published on Local IOM containing information relating to a Customer’s business, which may include its name, address, contact details, business description, opening hours, images, videos, links, products, services and other business information or promotional content, whether provided as a free or paid listing.
1.15. “Local IOM” means the website on the World Wide Web at address www.localiom.com and is used in the Conditions to refer to the placing of Advertisement(s) on Local IOM, which is a registered business name of Yabsta (UK) Limited.
1.16. “On-line” means accessible over the World Wide Web at Yabsta's site at www.localiom.com or such other site as may be notified from time to time.
1.17. “Rate Card” means the Yabsta publication which provides information concerning advertising on Local IOM including current Charges.
1.18. “Service” or “Services” means the advertising, listing and related services provided by Yabsta to the Customer as detailed in the Application Form.
1.19. "Sponsor Link" means a fixed space within a section of Local IOM which may contain a Link to the Customer Website.
1.20. “Text Entry” means a text-only Advertisement listed under a Classified Heading or otherwise displayed on Local IOM.
1.21. “VAT” means Value Added Tax, where applicable, charged by Yabsta to the Customer in addition to the cost of the Services supplied in accordance with applicable VAT legislation.
1.22. “Video Profile” means an advertising video that is associated with a Customer’s Advertisement and is made available for viewing on and / or downloading from Local IOM.
1.23. “Web Page” means a fixed space in Local IOM, which is linked to a Text Entry to be used by the Customer to promote their business using text and / or images.
1.24. “World Wide Web” means the network of graphic / hypermedia documents published on the Internet that is interconnected through Links.
1.25. “Yabsta” means Yabsta (UK) Limited, registered number 15927223, having its principal place of business at 4th Floor East, 35–37 Ludgate Hill, London, United Kingdom EC4M 7JN as applicable, and their successors or assigns as notified to the Customer from time to time.
2.1. Unless otherwise expressly agreed in writing or provided by law or regulation, this Contract shall have effect on the earlier of: (a) when the Application Form has been accepted by Yabsta; or (b) when the Conditions have been accepted by the Customer.
2.2. Subject to the provisions of clause 14, the Contract shall remain in force for the period detailed in the Application Form and shall renew or expire in accordance with the terms specified therein.
3.1. Yabsta may from time to time amend, vary or add to the Conditions including all and any Charges applicable to a Service and will as soon as practicable inform the Customer of the same by publishing any such amendment, variation or addition On-line and / or at Yabsta's office, or by sending such amendment, variation or addition to the Customer, such amendment, variation or addition to have immediate effect unless stipulated otherwise.
3.2. Other than as stated above, all amendments, variations or additions to the Contract shall be made in writing by Yabsta and signed by an authorised officer of the same.
3.3. Save as in herein expressly provided no servant or agent of Yabsta shall have the authority to agree any amendment, variation or addition to the Contract and any representation or warranty so made is of no force or effect unless made in accordance with this clause.
4.1. All Advertisements submitted to Yabsta or its authorised agents for inclusion on Local IOM shall comply with the specifications as detailed in the Rate Card and / or any other relevant instructions as provided to the Customer by Yabsta or its authorised agents from time to time.
4.2. Proof copies for new or amended Banners will be forwarded by Yabsta for approval by the Customer before publication where applicable. Proof copies will not normally be provided where the Customer supplies final artwork ready for publication or requests the reuse of a previous Advertisement.
4.3. All Advertisements are subject to Yabsta’s policies and practices in force at the date of submission and must comply with these Conditions.
4.3.1. Right to Decline or Remove: All Advertisements are accepted at the sole discretion of Yabsta. Yabsta reserves the right to decline to publish, or to omit, suspend, or remove any Advertisement after publication at any time. This includes, but is not limited to, Advertisements that Yabsta deems offensive, obscene, defamatory, inaccurate, or which in any way affect the reputation of Yabsta, or Local IOM.
4.3.2. Prohibited Content: To maintain the safety and quality of the Service, Yabsta specifically prohibits any Advertisement (including, for the avoidance of doubt, all classified listings, business listings, bizcasts, events and banners) relating to:
4.3.3. Refunds: In the event that Yabsta removes a paid Advertisement under this clause, Yabsta will make a reasonable effort to provide a pro-rata refund to the Customer for the unexpired portion of the advertising period. However, Yabsta reserves the right to withhold refunds entirely if the Advertisement was removed due to fraudulent activity, the promotion of illegal goods (as listed in 4.3.2), or a deliberate breach of these Conditions.
4.4. Applications for amendments, modifications or additions to any Advertisement(s) should be made in writing by the Customer and submitted to Yabsta before the Closing Date.
4.5. Yabsta does not guarantee the position of any Advertisement and Charges will be due in full irrespective of placement.
4.6. The Customer grants to Yabsta a world-wide licence which shall be irrevocable during such time as the Contract is in force to use, reproduce and display the Advertisement (including all Advertising Materials contained therein) on Local IOM and / or to use the Advertisement in any promotional or advertising material and / or campaign promoting or advertising Yabsta, its products and / or services.
5.1. Yabsta may, at its discretion, at any time after the initial Application provide a Service or additional services to existing Customers in conjunction with or related to a Service, and / or take or not take any other action relating to the placement of any Advertisement(s) including, without limitation, repeat Advertisement(s) and / or, amendments, variations or additions to Advertisement(s), on the basis of instructions received from the existing Customers by telephone, e-mail, On-line and/or in writing and these Conditions (as amended, varied or added to from time to time) shall apply to those instructions.
5.2. Yabsta will use its reasonable endeavours to ensure that instructions purporting to be from the Customer are indeed from the Customer or a person authorised to act on behalf of the Customer and will be entitled to accept that the person (including without limitation, on behalf of any firm, company or other entity who is a Customer) giving the instructions is in fact the Customer or is authorised to act on behalf of, and to bind, the proposed Customer(s) without being required to carry out any further investigations or make any further enquiries.
5.3. The Customer acknowledges and accepts that it is responsible for ensuring that all information provided to Yabsta by the existing Customer when giving instructions in relation to a Service under clause 5 is accurate, complete and not misleading in any way whatsoever and Yabsta shall be entitled to accept that such information is accurate, complete and not misleading.
5.4. Except as provided in clause 9.2 and without prejudice to the generality of clause 9.2, Yabsta accepts no liability whatsoever and howsoever arising in respect of a Service or any other additional services provided or terminated or any action taken or not taken in reliance of telephone instructions received by Yabsta and the Customer shall be responsible for all and any sums payable under these Conditions.
Any statistical or analytical information provided by Yabsta in relation to an Advertisement, Service or Local IOM is provided for information purposes only. Yabsta does not warrant or represent that such information is complete or accurate and shall not be liable for any loss arising from reliance upon such information.
7.1. The Charges and/or any additional sums shall be payable in full, and shall become due on demand or as may otherwise be agreed between the Customer and Yabsta. If it is agreed in writing that payment may be made by instalments and the Customer fails to pay any instalment on its due date, Yabsta shall be entitled to demand immediate payment of the unpaid balance (including all arrears) and shall be entitled, in addition and without prejudice to any other rights and remedies of Yabsta, to withhold and / or withdraw publication of any Advertisement(s).
7.2. In addition to the Charges, Yabsta may charge additional sums where the Customer requests additional services to be used in conjunction with the placing of any Advertisement(s). Such services include, but are not limited to, any amendments, modifications or additions to any Advertisement(s) and / or Link or any changes or modifications that are required to be made to any Advertisement(s), requested or submitted by the Customer or his agent to Yabsta, before inclusion on Local IOM where Yabsta, in its sole discretion, considers for any reason whatsoever that the relevant Advertisement(s) is unsuitable for placement.
7.3. In addition to charging VAT in respect of the supply of Services in the Isle of Man, Yabsta will, where applicable, charge the Customer VAT in respect of the supply of other goods and/or services under this Contract and the Customer will pay that amount in addition to the charges for those other goods and/or services.
7.4. Where Yabsta is requested to prepare or design an Advertisement, an additional charge may apply as agreed with the Customer.
7.5. Yabsta reserves the right to charge interest (including, without, limitation before and after any judgment) on all and any balance of Charges remaining unpaid for more than 30 days at 3% above the short term base lending rate from time to time in force in England.
7.6. For the purposes of credit referencing and fraud prevention, Yabsta reserves the right from time to time during the term of the Contract to:
7.6.1. make searches about the Customer at credit reference agencies and elsewhere to verify the Customer's identity and to help Yabsta to decide whether to accept the Customer's application for a Service and/or to continue to provide a Service to the Customer;
7.6.2. use (and share with debt collection agencies and appropriate authorities) the Customer's details for the purpose of collecting debts, preventing and detecting fraud and seeking to recover damages and costs arising from fraud or other unlawful activity on the part of the Customer;
7.6.3. record, and pass to the appropriate authorities, details of any false or inaccurate information provided by the Customer or where Yabsta suspects fraud or any other unlawful or improper activity on the part of the Customer.
8.1. must provide to Yabsta or its authorised agents all materials for the Advertisement(s) in accordance with Yabsta's practice and policies effective at the time of submission of the Advertisement(s), paying particular attention to the manner of transmission to Yabsta or its authorised agents, the lead-time prior to publication of the Advertisement(s) and such technical specifications as Yabsta may in its absolute discretion demand;
8.2. must carefully check the accuracy of all proof Advertisements sent and advise Yabsta of any amendments, modifications or additions before the Closing Date;
8.3. must inform Yabsta promptly in writing of any changes in its trade profession or business and / or such other information in the Customer’s Advertisement(s) that may result in any Advertisement(s) being either misleading or incorrect;
8.4. must ensure that the trading, business and / or company or firm name used in any Advertisement(s) is registered with the appropriate authorities in the jurisdiction in which the business advertises and / or trades and does not infringe the rights of any third party including, without limitation, any copyrights and / or any other intellectual property rights;
8.5. acknowledges that Yabsta is unable to exercise control over the content of any Customer Website and / or data accessible by use of it and undertakes to use Local IOM only for lawful purposes and undertakes not to, transmit, publish, display, advertise or make available material which: infringes copyright and / or any other intellectual property right held in any country; is obscene and / or pornographic; contains threats of any kind; is defamatory in any way; breaches confidence; the access to, transmission and / or publication of is illegal and / or infringes any third party's legal rights of whatever nature under the laws of any jurisdiction for any reason;
8.6. must comply with the codes and / or practice from time to time issued by the Advertising Standards Authority and / or any other applicable codes, regulations or best practice;
8.7. is responsible for ensuring that all intellectual property rights it lays claim to and are contained within the Advertisement(s) and / or Advertising Materials provided to Yabsta are adequately protected and maintained;
8.8. is responsible for ensuring that all intellectual property rights contained within all Advertisement(s) and Advertising Materials provided to Yabsta do not infringe any intellectual property rights of any third party and shall indemnify and keep indemnified Yabsta against all losses, damages, action, claims, costs and expenses (including legal and other professional fees) whatsoever arising from any such third party claims;
8.9. if a natural person, must be at least 18 years of age to submit an Advertisement to Yabsta;
8.10. at all times keep any login code and / or password and / or PIN assigned by Yabsta or otherwise for use of a Service secure and not disclose the same to any unauthorised person;
8.11. immediately notify Yabsta should the Customer know or suspect that:
a login code and / or password and / or PIN has been obtained by any unauthorised person, firm or company;
unauthorised access to Customer equipment, either physical or otherwise is being or has been made;
8.12. be responsible for all and any charges of any nature that may be incurred by Yabsta as a result of any use, authorised or not, of the login code and / or password and / or PIN; and
8.13. be responsible for all damage or loss caused to Yabsta or third parties by misuse of a Service other than due to the acts or omissions of Yabsta its employees, agents and / or subcontractors.
9.1. The following provisions set out Yabsta's entire liability (including, without limitation, any liability for the acts and / or omissions of its employees, agents and sub-contractors) to the Customer in respect of any breach of contract, misrepresentation, tortious act and / or omission including negligence or otherwise arising under or in connection with the provision of a Service. The Customer's attention is in particular drawn to these provisions.
9.2. Yabsta does not exclude or restrict liability for death or personal injury resulting from its own negligence.
9.3. Except as otherwise expressly agreed in writing by the parties, Yabsta shall not be liable to the Customer and / or to any third party for any loss and / or damage whatsoever and / or howsoever caused arising directly and / or indirectly in connection with the provision of a Service except as provided in clause 9.2 above. Whilst Yabsta will use its reasonable endeavours to maintain the quality of a Service and to ensure that a Service is available at all times it makes no representation and / or warranty in relation thereto.
9.4. Without prejudice to the generality of clauses 9.2 or 9.3, Yabsta shall not be liable to the Customer and / or to any third party for:
9.4.1. any defect in, poor quality of, unavailability, interruption or discontinuance of a Service and / or Local IOM (and without prejudice to the generality of the foregoing and clause 9.2 above, Yabsta shall in no circumstances be liable for any defect in, poor quality of, unavailability and / or interruption lasting less than 3 (three) days);
9.4.2. any loss of profits, business revenue, goodwill or anticipated savings, and / or any type of special, indirect or consequential loss (including but not limited to loss and / or damage to data, equipment or property even if in the care, custody or control of Yabsta) whether direct, indirect, foreseeable or unforeseeable;
9.4.3. any use of a Service by and / or activities of the Customer, in particular but not limited to any acts which under the laws of any jurisdiction infringe any third party's intellectual property rights (including the use of any domain name) infringe obscenity laws, constitute threats, are in any way defamatory or are illegal and / or give rise to any liability whatsoever and howsoever arising;
9.4.4. any errors, omissions, misplacements and / or other inaccuracies with respect to any Advertisement(s) and / or for any consequences arising therefrom; or
9.4.5. any infringement of any third party's intellectual property rights except where such infringement arises directly from the use of any Advertising Materials supplied by Yabsta or its agents.
9.5. Yabsta is not responsible for maintaining any insurance cover of any nature to cover any loss by the Customer and / or any third party arising from the provision or unavailability of a Service or otherwise and any such insurance cover shall be the responsibility of the Customer.
9.6. If any exclusion or limitation of liability contained in this clause is invalid and Yabsta becomes liable for any loss or damage, the Customer (acknowledging that Yabsta is not able to evaluate any potential loss to the Customer) agrees that Yabsta's liability for any one event or series of events shall in any event be limited to the total annual Charges payable by the Customer for the publication of its Advertisements.
9.7. Each provision of this clause shall operate independently of each other provision of this clause.
9.8. The Customer agrees to indemnify Yabsta and hold Yabsta harmless in respect of all costs, damages, awards, expenses and / or professional fees of any kind (without limit) arising from and / or in connection with any claim brought against Yabsta by any third party located in any jurisdiction arising from and/or in connection with a Service (by either the Customer and / or any third party) and / or this Contract including, without limitation, any claims by third parties for infringement of their intellectual property. The Customer shall immediately notify Yabsta in writing of any such claims of which it becomes aware. The Customer further agrees to offer all reasonable assistance to Yabsta in defending such claims at the sole expense of the Customer.
9.9. Yabsta will use reasonable endeavours to maintain the quality of Local IOM and to ensure Local IOM is available at all times but makes no warranties and /or representations regarding availability and / or quality of the same and is not liable for any loss and /or damage of any nature suffered by the Customer and / or any third party as a result of any event outside the control of Yabsta and in any event is not liable for any loss and / or damage suffered by the Customer and / or any third party as a result of any interruption to Local IOM.
9.10. Yabsta is not responsible for maintaining any site and / or address on the World Wide Web other than its own site and address and Yabsta does not warrant and / or represent the continued availability of any other site or address. The Customer is responsible for obtaining all and any insurance which the Customer may require for any potential loss which the Customer may suffer through the unavailability of a Service and / or any other site and / or address.
9.11. The Customer acknowledges that by entering into any contract and / or other obligation with any third party through the use of Local IOM, Yabsta will neither become a party to such arrangements nor assume any liability thereunder.
10.1. The Customer may not assign the Contract without the prior written consent of Yabsta.
10.2. Yabsta reserves the right to assign all or part of this Contract to any third party and / or to sub-contract any of its obligations hereunder.
Yabsta shall not be liable in respect of any breach of this Contract due to any cause beyond its reasonable control including (but without limitation): act of God; pandemic, inclement weather, flood or fire; industrial action or lockouts; the act and / or omission of Government; highway authorities or other competent authority; war, military operations, vandalism or riot; the act and / or omission of any other party (including any party that provides any part of a Service or upon which Yabsta relies in order to provide any part of a Service); cyberattack; failure or interruption of telecommunications, internet, hosting, cloud or other third-party technology services; and national and / or civil emergencies.
The Conditions supersede all prior oral or written communications regarding a Service and contain the whole agreement between the parties relating to a Service, unless specifically stated otherwise in these Conditions or specifically otherwise agreed in writing.
13.1. Any notice or other communication required to be given or served for the purposes of the Contract except where otherwise provided shall be in writing and shall be deemed to have been duly given and served if sent by post, facsimile, email or delivered by hand. Notices shall be deemed received 48 hours after posting or transmitting.
13.2. The Customer's address for correspondence shall be the contact address as specified in the Application Form or an address notified to Yabsta by the Customer in writing as an address to which bills may be sent or the Customer's usual or last known place of abode or business or if the Customer is a limited company its registered office.
13.3. Yabsta’s address for correspondence in the United Kingdom shall be 4th Floor East, 35–37 Ludgate Hill, London, United Kingdom EC4M 7JN.
14.1. Yabsta may (without prejudice to any other right and / or remedy) cancel this Contract without penalty and with immediate effect if:
14.1.1. Yabsta is unable to publish any Advertisement(s) as requested by the Customer for reasons beyond its control or otherwise for reasons not attributable to its fault;
14.1.2. the Customer fails to satisfy Yabsta with regard to any credit check undertaken in respect of the Customer;
14.1.3. the Customer fails to pay when due any sum payable under this Contract and / or other advertising contract and / or any other agreement or contract made between the Customer and Yabsta;
14.1.4. the Customer becomes bankrupt or insolvent, enters into any arrangement or composition with its creditors, has a receiver, administrator, liquidator or similar insolvency practitioner appointed over any of its assets or business, enters into liquidation (other than for the purpose of a solvent amalgamation or reconstruction), or is otherwise subject to any analogous insolvency proceedings in any jurisdiction;
14.1.5. the Customer fails to observe and / or perform the Conditions and / or the conditions of any other agreement or contract made between the Customer and Yabsta and fails to remedy to such breach as soon as possible and in any event within 28 days after the date that Yabsta serves written notice on the Customer in relation to such breach; and / or
14.1.6. the Customer does or allows to be done anything which in Yabsta's opinion will or may have the effect of jeopardising the image and reputation of Yabsta and/or Local IOM or such cancellation is in the best interests of Yabsta and / or its customers.
14.2. Yabsta may for technical or other reasons suspend the placing of Advertisements on Local IOM. Notwithstanding any suspension of Advertising under this clause, the Customer shall remain liable for all charges due for any Advertisements unless Yabsta at its sole discretion determines otherwise.
14.3. The Contract may be terminated by the Customer if:
14.3.1. Yabsta unreasonably exercises its rights of variation or suspension under this Contract, by the Customer giving written notice to Yabsta within 14 days of the notice of variation or suspension; or
14.3.2. Yabsta fails to observe or perform the Conditions and fails to remedy such breach as soon as possible and in any event within 28 days after the date that the Customer serves written notice on Yabsta in relation to such breach, by giving written notice to Yabsta of such termination.
14.4. Subject to the above either party may terminate this Contract always provided that the party wishing so to terminate the Contract gives to the other party written notice of its intention so to do as set out in clause 14.5 and such termination shall not affect any rights to enforce any term hereof which has accrued prior to the effective date of termination.
14.5. Notice of termination of the Contract shall apply in the case of Yabsta at least 1 calendar month prior to the effective date of the purported termination of this Contract and in the case of the Customer:
14.5.1. Unless otherwise specified in the Application Form, On-line Advertisements may be cancelled if 1 calendar month’s written notification is received from the Customer by Yabsta.
15.1. If any provision of the Contract is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of the Contract and the remainder of the provisions in question shall not be affected.
16.1. This Contract shall be governed by, and construed in accordance with, the laws of the Isle of Man, and the parties irrevocably submit to the exclusive jurisdiction of the courts of the Isle of Man in respect of any dispute arising out of or in connection with this Contract.
17.1. Yabsta will not, without the Customer’s written consent, disclose information provided to it by the Customer for the purposes of the Contract to anyone other than (i) members of the Yabsta Group, or (ii) third-party subcontractors or agents engaged by Yabsta, where such disclosure is necessary to enable Yabsta to provide the Services to the Customer.
17.2. Yabsta shall process and protect personal data in accordance with all applicable data protection and privacy legislation in force in the Isle of Man from time to time, including the Data Protection Act 2018 and any legislation implementing or replacing the General Data Protection Regulation (GDPR), as amended or replaced from time to time.
17.3. Yabsta reserves the right to disclose the Customer’s name, address, telephone number, facsimile number (where applicable), email address, and any other information required by law to any court, judicial, law enforcement, regulatory or governmental authority where such disclosure is required by applicable law or by the order of a court or other authority of competent jurisdiction.